Data Protection

E777 Privacy Policy

Your personal information is completely secure on the e777 platform. We give the highest priority to the privacy of users in Bangladesh and store and process data in accordance with international standards. By reading this policy, you will understand what information we collect, why we collect it, and how we use it.

Last Updated: January 2025

Encrypted Data Storage No Sale of Information to Third Parties SSL Secured Connection User Control Data Retention Policy Right to Erasure Encrypted Data Storage No Sale of Information to Third Parties SSL Secured Connection User Control Data Retention Policy Right to Erasure

What Information Is Collected

Identification Information

At the time of registration, we collect your name, mobile number, and email address. This information is necessary for account creation and verification. It is used to confirm your identity and keep your account secure. This information may also be used for age verification in accordance with applicable regulations in Bangladesh. We do not collect any unnecessary personal information.

Financial Transaction Information

Transaction information is recorded during deposits and withdrawals via bKash, Nagad, or other methods. This includes the transaction amount, time, and type of payment method. Full bank account or card numbers are not stored on our servers. This information is essential for preventing financial fraud and maintaining user account records.

Device & Browsing Information

The type of device you use, operating system, browser version, and IP address may be collected automatically. This information is used to ensure platform security and detect suspicious logins. This data is also analyzed to improve the mobile experience. This information is not sold to any third party.

Gaming Activity Information

Information about which games you have played, how long you played, and the types of bets placed is logged in our system. This information is used to maintain your account history and implement responsible gaming policies. This data also helps personalize your gaming experience. This information is not shared with any external advertising organizations.

How Information Is Used

E777 uses your information only for specific and legitimate purposes. Each reason for use is clearly outlined in the list below.

  • Account Management & Verification: Your identity information is used to keep your account active, ensure login security, and maintain services such as password recovery.
  • Transaction Processing: Financial information is used to ensure accurate amounts during deposits, withdrawals, and bonus distributions. Records of each transaction also help in resolving disputes.
  • Security & Fraud Prevention: Device and IP information is analyzed to detect unusual logins or transactions, keeping your account protected from unauthorized access.
  • Customer Service Provision: To resolve any issue, our support team can use your account information to provide fast and accurate assistance.
  • Platform Improvement: By analyzing users' gaming patterns, we add new features and improve existing services, enhancing the overall experience.
  • Responsible Gaming Assurance: Gaming activity information is reviewed to identify the risk of excessive gaming, and users are provided assistance when needed.

Sharing Information with Third Parties

E777 never sells your personal information to advertising companies or marketing agencies. However, information may be shared in the following limited circumstances:

Payment Processor

Authorized payment gateways such as bKash and Nagad receive only the information necessary to complete a transaction.

Legal Obligation

We are legally required to provide necessary information in accordance with valid directives from law enforcement agencies or courts in Bangladesh.

Security Partners

Limited and encrypted data may be exchanged with trusted technology partners to ensure cybersecurity.

Your Rights & Controls

Every user registered at e777 has clear rights over their own data. You may exercise the following rights at any time, and our support team will be happy to assist you.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Correction

Contact us to correct any inaccurate or outdated information.

Right to Deletion

Upon account closure, all data except that which is legally required to be retained will be deleted.

Right to Object

You have the right to object to marketing communications or specific data processing activities.

Data Protection Measures

E777 employs multiple layers of security to keep your information safe. Each measure is built in accordance with international cybersecurity standards. Our technology team conducts regular security audits and resolves any vulnerabilities promptly. Earning and maintaining user trust is the core goal of our technology investment.

SSL/TLS Encryption

All data transmitted on the platform is protected by 256-bit SSL encryption, making it impossible for your information to be read or altered in transit.

Encrypted Database

All stored information is kept in encrypted databases. Only authorized staff can view limited information for specific needs, and every access is logged.

Two-Factor Authentication

A mobile OTP verification system is in place for additional security when logging into your account, effectively preventing unauthorized access.

Real-Time Monitoring

Automated security systems monitor for unusual activity 24 hours a day, 7 days a week, and if anything suspicious is detected, immediate action is taken to secure the account.

Data Retention Period

We retain your information only for as long as necessary. All information is stored while your account is active and is used to keep the service running smoothly. After account closure, certain information may be retained for up to five years to meet legal obligations. After this period, all relevant information is permanently deleted and not kept in any backup. It is also possible to delete information before the specified period upon user request, except for information subject to legal obligations.

Cookies & Tracking Technologies

Cookies are used on the e777 website and app to manage sessions and improve the user experience. Essential cookies are required for remembering login details, saving language preferences, and verifying security tokens. Analytical cookies are used to understand which parts of the platform are most frequently used, but they do not identify you personally. You can control or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause certain features of the platform to not function properly.

Frequently Asked Questions

Find answers to common user questions about the Privacy Policy here.

No, e777 never sells your personal information to any advertiser or marketing agency. Information is shared only to process payments, fulfill legal obligations, and ensure platform security. In each case, only the minimum necessary information is shared, and the relevant parties are contractually bound to keep it confidential. Your trust is our most valuable asset, and we are committed to protecting it.

Yes, upon requesting account closure, we delete all data except that which we are legally obligated to retain. Financial transaction records must be kept for a specified period in accordance with the laws of Bangladesh. To request data deletion, please contact our support team, and the process is typically completed within 30 business days. We will send you an email confirmation regarding your request.

If any significant changes are made to the Privacy Policy, we will send advance notice to your registered mobile number or email. The date of the change will be visible at the top of this page under the "Last Updated" section. For minor or editorial changes, only this page will be updated. Continued use of the platform after any changes will be considered acceptance of the updated policy.

e777 uses SSL encryption, encrypted databases, and real-time security monitoring to protect your information. Only authorized staff can access limited data, and every access is recorded. Our systems undergo regular security audits. However, no organization can guarantee 100% security on the internet, so it is also important that you keep your password strong and never share it with anyone.

Have a question or complaint?

Contact us for any questions about the Privacy Policy or requests regarding your information. Our team responds within a maximum of 48 hours on business days. You can also visit our FAQ page directly to find answers to common questions. Our support team is always ready to assist users in Bangladesh.

Contact Email: [email protected]

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